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New Health and Safety Protocols

New Health and Safety Protocols
May 17, 2020

Your health and safety is a priority for us. Due to the current situation with COVID-19 we have taken the opportunity to develop additional health and safety protocols which include and are not limited to; preventative sanitation for our staff, extra attention on high volume touch points in the home, and other precautionary measures detailed below.

Details of some of the new measures:

  • We will ALWAYS WEAR protective eyewear and mask.
  • MANDATORY use of hand sanitizer before entering your home and starting your service.
  • MANDATORY use of a NEW pair of Shoe Covers and NEW Gloves during your service (as per our existing policy).
  • Use of CLEAN and DISINFECTED tools and equipment. (as per our existing policy).
  • INTRODUCED our new GermBlasters service**

“IF YOU ARE SICK STAY AT HOME” STRICT STAFF POLICY


We are truly enforcing this rule, and we are instructing our cleaners that until further notice, it will be mandatory to fill out the self-assessment tool at the beginning of each business day and they will have to send their result to the office so we can ensure that you are protected.

If you or any of your family members have travelled abroad, are showing any symptoms(coughing, sneezing, runny nose, fever etc) and/ or have been directed by a health official to self-isolate or quarantined, you must advise Maid4Condos office immediately and cancel your service for your safety and the safety of our team.

In order to facilitate your ability to cancel your service, we will be temporarily flexible with our cancellation policy, meaning that if you are sick or showing any symptoms, you MUST cancel your service prior to our arrival. If we arrive on-site and you are showing symptoms and did not cancel your service we reserve the right to cancel your service and charge you the full-service fee.

The following link is the tool our staff is using for self-assessment, we would appreciate if you utilize this tool as well at the beginning of your scheduled service date.


** Self-assessment link **
https://covid-19.ontario.ca/self-assessment/#q0

** We want to assure you that we will not for any reason send someone that is sick or presenting symptoms to your home. **


During Your Service:

Our staff will be wearing all of the protective equipment mentioned above and they will disinfect and wash their hands before starting your service.

** You should feel confident that all of the protocols will be followed even if you are not at home **

If you are at home, our cleaners have been instructed to respect social distancing. We also request that you respect social distancing of 6 feet or 2 meters at a minimum.

You will be asked to either:

1. Vacate the home during the service. (Highly Recommended & Preferred)
2. Stay in a specific room in your home during the service.

Simply advise the cleaner which room you will be staying in so the cleaner can clean that room first so that you can then occupy it. We truly appreciate your respecting this protocol as an additional precautionary measure.

**OUR STAFF WILL FOLLOW THE SAME CHECKLIST, AS USUAL, PAYING EXTRA ATTENTION TO ALL THE HIGH-VOLUME TOUCH POINTS IN YOUR HOME**

If you leave your keys with the Concierge, we are also asking our Staff to disinfect them before they returning to Concierge.


What are “High Volume Touch Points”?

We will clean with extra attention the High-Volume Touch Points in all the services that we do. Including and not limited to:

  • Light switches
  • All Door Knobs (Inside and out)
  • Remote controls
  • Toilet Seats
  • Faucets
  • Appliances Handles
  • Busy Counter Areas
  • Telephones

CLEANING AND SANITIZATION OF OUR EQUIPMENT AND TOOLS

** To maintain the cleanliness and sanitization of our cleaning supplies and tools we have provided additional training to our staff with new cleaning and sanitization methods. Rest assured that we come to your home with fresh clean tools. **


Introducing GermBlasters
A service by Maid4Condos

GermBlasters is a new service offering by Maid4Condos which was created for the constant demand and need for effective disinfection in your home. This service is a natural progression in the evolution of Maid4Condos as a cleaning service. Taking cleaning to a whole new level by addressing the molecular level of disinfection. A constant challenge that always needs to be addressed, which has been brought to the forefront and amplified by the recent and current events of Covid-19. This service will provide ongoing peace of mind for you during and post this crisis as it relates to contaminants, allergens and cold and flu season. At Maid4Condos, Time Is Precious. At GermBlasters, Your Health Is Precious. Together, your environment is protected.

OUR GermBlasting SOLUTION:

Our premiere solution, is an EPA-registered hospital disinfectant cleaner, mould and mildew killer, and odour eliminator. With its ready-to-use formula designed to be gentle to users but tough on germs, our product is non-irritating to skin, non-corrosive to most treated articles, NSF-certified (no rinse required) for food-contact surfaces. • Our Product has been approved by the EPA for use against SARS-CoV-2, the Coronavirus that causes the Coronavirus disease 2019 (COVID-19).

  • Proven Effective in killing methicillin-resistant Staphylococcus Aureus (MRSA), Norovirus, Legionella Pheumophila, H1N1 (Swine flu), and Hepatitis A, B, and C, and many more.
  • Eliminates a wide range of bad odours at a molecular level instead of masking with fragrances, from leftover food odours in the kitchen to cigarette smoke odours, pet urine, and sports equipment.
  • Environmentally friendly, excellent to use on all surfaces and super safe for kids and pets.
  • VOC Free, Fragrance-Free, Hypo-Allergenic.
  • Safe on carpet and Fabrics.
  • 100% Biodegradable.
  • No aquatic Toxicity.
  • No Carcinogens, Mutagens or Reproductive Toxicants.
  • Our product breaks down to simple salt and produces no harmful by-products or residue.
  • Prevents viruses and bacteria from coming back.
  • Keeps you safe from pathogen transmission and sickness by effectively and efficiently disinfecting your home.
  • Provide first-line of defence for infectious diseases and antimicrobial-resistant bacteria with time-efficient infection prevention.

OUR GermBlasting EQUIPMENT

  • MORE COVERAGE, LESS WASTE, BETTER RESULTS.
  • The most effective handheld, cordless electrostatic disinfectant sprayer in the world.
  • Creates a uniform and wraparound layer of germ-killing power in your home.
  • The most advanced technology.
  • Unlike other electrostatic equipment, ours works flawlessly and consistently, greatly improving transfer efficiency and avoiding shock and electrical hazards.

These are only some of the additional measures we have implemented in the wake of Covid-19. We continue to work with our counterparts at ISSA and ARCSI to provide the best sanitization, disinfection and cleaning protocols in our service and ensure a safe working environment for our staff and clients alike.


Sources Referenced

Our member organizations:
The Association of Residential Cleaning Services, International (ARCSI)
ISSA Canada
Health Canada
CDC Centre For Disease Control

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