This is the web site of Maid4Condos Inc.
Our postal address is:
Maid4Condos
60 Atlantic Avenue, Suite 200
Toronto, ON. M6K 1X9
Canada
We can be reached via e-mail at Info@Maid4Condos.com or you can reach us by telephone at 647-822-0601 from 9 am to 5:00 pm EST
For each visitor to our Web page, our Web server automatically recognizes the consumer’s domain name and e-mail address (where possible).
We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, fax number, payment information (e.g., credit card number and billing address).
The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our Web site, used by us to contact consumers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website, to a successor entity in connection with a corporate merger, consolidation, sale of assets or other corporate change respecting the Website.
This website uses Mouseflow: a website analytics tool that provides session replay, heatmaps, funnels, form analytics, feedback campaigns, and similar features/functionality. Mouseflow may record your clicks, mouse movements, scrolling, form fills (keystrokes) in non-excluded fields, pages visited and content, time on site, browser, operating system, device type (desktop/tablet/phone), screen resolution, visitor type (first time/returning), referrer, anonymized IP address, location (city/country), language, and similar meta data. Mouseflow does not collect any information on pages where it is not installed, nor does it track or collect information outside your web browser. If you’d like to opt-out, you can do so at https://mouseflow.com/opt-out. If you’d like to obtain a copy of your data, make a correction, or have it erased, please contact us first or, as a secondary option, contact Mouseflow at privacy@mouseflow.com.
For more information, see Mouseflow’s Privacy Policy at http://mouseflow.com/privacy/.
For more information on Mouseflow and GDPR, visit https://mouseflow.com/gdpr/.
For more intormation on Mouseflow and CCPA visit https://mouseflow.com/ccpa.
With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, record past activity at a site in order to provide better service when visitors return to our site, ensure that visitors are not repeatedly sent the same banner ads, customize Web page content based on visitors’ browser type or other information that the visitor sends.
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.
From time to time, we make the e-mail address of those who access our site available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your e-mail address with other companies or organizations, please let us know by writing to us at the above address or Sending an email to Info@Maid4Condos.com
From time to time, we make our customer e-mail list available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your e-mail address with other companies or organizations, please let us know by writing to us at the above address or Sending an email to Info@Maid4Condos.com
If you supply us with your postal address online, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by e-mailing us at the above address, writing to us at the above address.
Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations
Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online.
Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
Upon request we provide site visitors with access to a description of information that we maintain about them.
Consumers can access this information by contacting us or by visiting your profile page on www.Maid4Condos.com
With respect to security: When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site.
If you feel that this site is not following its stated information policy, you may contact us at the above address or phone number.
Your use of this website is governed by the terms and conditions set forth below. Please read them carefully. By using this web site, you agree to comply with and to be bound by these terms and conditions. If you do not agree to these terms and conditions, you may not use this web site and should exit from it now. Maid4Condos reserves the right to change this web site and these terms and conditions at any time without notice to you by posting such changes to this web site.
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.
Permission is granted to temporarily download one copy of the materials (information or software) on Maid4Condos web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on Maid4condos web site; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or “mirror” the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Maid4Condos at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
The materials on Maid4Condos web site are provided “as is”. Maid4Condos makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Maid4Condos does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
In no event shall Maid4Condos or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Maid4Condos Internet site, even if Maid4Condos or a Maid4Condos authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on Maid4Condos web site could include technical, typographical, or photographic errors. Maid4Condos does not warrant that any of the materials on its web site are accurate, complete, or current. Maid4Condos may make changes to the materials contained on its web site at any time without notice. Maid4Condos does not, however, make any commitment to update the materials.
Maid4Condos has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Maid4Condos of the site. Use of any such linked web site is at the user’s own risk.
Maid4Condos may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
Any claim relating to Maid4Condos web site shall be governed by the laws of the Province of Ontario without regard to its conflict of law provisions.
To qualify for this program, new customers must provide referrer information at the time of registration in the Refer-a-Friend program.
Referrer credits are applicable to future service only (i.e., cleans booked after referred customer has had their clean and paid for it).
Referred customer must be a new customer for the discount and or credit to apply. Referred customer cannot be the roommate/spouse/co-habitant of an existing Maid4Condos customer. Maid4Condos customers with active accounts are eligible to earn up to $250 in “Refer-A-Friend” discounts per year. If you expect to use more, please contact us at Info@Maid4Condos.com to arrange a special accommodation.
Refer-A-Friend Discounts are not transferrable, and not redeemable for cash.
Maid4Condos provides environmentally-friendly P&G products and nearly all equipment required for cleaning your home, condo, apartment or office. You will need to provide a toilet brush, paper towel and running water. If you want high areas cleaned, you must provide a step stool. If you want carpets and rugs vacuumed, you must provide a vacuum (vacuum provided for move in/ out service) or add it to your cleaning as an extra. If you would like us to use specialty products (e.g., organic, stainless steel cleaner, easy off oven cleaner or other stronger/ specific products), please leave it out and include this request in your special account instructions. Please note our staff do not use bleach, javex or other extremely harsh chemicals for health & safety as well as the environment.
Maid4Condos quoting and booking is designed to be accurate to provide the entirety of the chosen package as long as accurate sizing, room count and average condition of the space. Should inaccurate sizing or below average condition of the property be found – Maid4Condos reserves the right to contact you to request extra time to address the needs of the home. Should the extra time not be approved, Maid4Condos staff will do their best within the allocated time assigned to the home and you waive your satisfaction guarantee. All cleaning services booked with Maid4Condos have a time limit associated to the cleaning as we cannot foresee in what condition the property is in prior to our arrival ie grease, mold, mildew, grime, excessive dust, dirt etc. Additional time, if requested, is at an hourly rate determined between the client and Maid4Condos at time of request. You will not be charged without your approval, however if our attempts to reach you during an active service to report conditions or request extra time fails, we will have to stop the service at the max time allocated to the service.
For scheduled cleanings, Maid4Condos will assess a $50 cancellation fee if a cleaning service is cancelled or rescheduled within 48hrs of your scheduled cleaning. For same day cancellations, lockouts or rescheduling, or if we cannot gain access within 30 min of our arrival, we reserve the right to charge the greater of $50 or 50% of the total service fee.
Reoccurring Service Cancelation: Our cancelation policy applies to each visit. To cancel a reoccurring schedule prior to 2 or more completed visits, you will be charged the difference from your frequency rate to a one-time cleaning fee.
If you’re not 100% satisfied with quality of cleaning of any of the serviced areas, and your home is as described (size, QTY of rooms, etc.) and in average condition and you advise the office within 24hrs of your service, Maid4Condos will send a cleaner back to address any areas in which we fell short within 3 days of your original scheduled cleaning.
Please note Maid4Condos cannot guarantee the removal of mold, mildew, grime, soap scum or pet odours – we are professionals and will do our best to tackle the areas. We are also not responsible for rejuvenation of caulking, grout, molding or carpeting.
Due to the subjective nature of the cleaning industry, we do not offer refunds.
Gift Certificates are non-refundable and cannot be exchanged for cash or credit.
Post-reno, post construction and hourly work is not covered by this guarantee.
Please email us at Bookings@Maid4Condos.com or give us a call at 647-822-0601, and we will address your concerns in a timely and professional manner.
Maid4Condos invests heavily in training via MasterClass Certification and background screening to find quality cleaners. Hiring Maid4Condos current, Ex-worker(s) and/or accepting side propositions makes you liable for an employment referral fee of $5,000.00 if you directly employ (legally or cash basis) anyone currently or formerly employed by us within the 2 year period prior to such employment and or within 6 months of being contracted by Maid4Condos. By using our service, you agree to notify us of any attempts to solicit or accept illegal business, otherwise; Attorney, Legal and miscellaneous expenses incurred to investigate and/or collect this fee will be added if this employment is discovered. Exchanging contact info with our cleaners is considered part of this breach.
Unless complying with all laws; direct, unreported or inappropriate employment practices are illegal. You acknowledge being informed that Maid4Condos is obligated to report illegal hiring activities. In fact, anyone may report this to the proper Government and Judicial authorities so investigation ensues. Implication, complicity or withholding knowledge of illegal activity is not only prosecutable by Maid4Condos (when applicable), but also by Canadian Federal, provincial and Local Laws.
Maid4Condos reserves the right to remove its cleaners from your home should the environment become unsafe, our cancellation policy will apply. To protect health and safety of our cleaners, they do not move anything heavier than 30 lbs. Should you require us to clean behind heavy furniture or appliances, please move them prior to our arrival to allow access to the target area.
Should the home present health risks relating to viral, mold, bacteria and or infestation, we reserve the right to remove our staff from the home and cancellation policy will apply. This may apply if our staff enter a home and someone in the home is sick and or showing symptoms of illness and the staff do not feel comfortable. If you are unsure, please contact our office immediately.
We will gladly work around pets. If your pet becomes anxious or presents a safety concern, Maid4Condos reserves the right to remove its cleaners from your home. If an assigned cleaner leaves your home prior to completion, Maid4Condos will charge you a pro-rated expense based on the work performed. If removal of our cleaner is due to aggressive pets, our cancellation policy will apply. Please take measures necessary to ensure a safe environment for your pet and our cleaning personnel. Maid4Condos staff reserves the right to not clean pet feces, litter boxes or urine and cannot guarantee removal of such odours from the home.
Please safely secure, valuables, heirlooms and collectibles prior to scheduled cleanings. Please advise of fragile items (and their suggested care) in special account instructions on your profile and or when booking your cleaning.
For your safety we do not return keys by mail. We will return your key in person, to your concierge or where we were instructed to retrieve the key.
Maid4Condos is not liable or responsible for any damages or loss of property as a result of unauthorized entry. For this reason, Maid4Condos cannot leave your property unlocked at the end of our service. Please ensure you make arrangements to enable us to leave your property locked and secured at the end of our service. Should you not be able to ensure the securing of your property, we waive all possible responsibility to Maid4Condos and its staff from damages, theft or otherwise.
If leaving your key with concierge, please ensure to leave under Maid4Condos name. Our professional cleaners all have badge ID’s to sign out the keys and can return them to concierge. Please ensure your building allows this as we are not liable for any loss or otherwise from the misuse of keys. If keys are not made available at time of scheduled cleaning and we cannot gain access within 30min of our arrival – we will resort to our cancellation policy and/ or you may be charged for waiting time.
Maid4Condos provides you with an estimated arrival time relative to the scheduled appointment requested to allow for factors beyond our control such as traffic conditions, lockouts, and customers adding services or cancellations. Leaving a key with your concierge or a convenient lockbox is the easiest way to provide us with access to your home if you cannot be there.
For safety and liability reasons, Maid4Condos will not allow its Cleaning Professionals to lift or move heavy items or furniture weighing more than 30lbs.
Maid4Condos Cleaners promise to conduct themselves professionally in your home at all times. In the event of an accidental damage, notify our office within 48 hours of you service. We cannot guarantee reimbursement for any damages reported more than 48 hours after the end of the cleaning appointment. Maid4Condos requests that you are accessible to be contacted so that Maid4Condos or its representatives can assess and repair any damages.
Maid4Condos reserves the right to contract suitable professionals to repair damages. Maid4Condos will make payment arrangements directly to its contractors to settle any damage and/ or repair.
Our insurance policy provides a Comprehensive General Liability limit of $2,000,000.
If your keys are lost or misplaced by us, or if a door becomes secured locking out, we will cover the cost of key replacement or locksmith up to $50.
Maid4Condos does not assume responsibility for the restoration of severely worn, stained or mildewed/ mold caulking and grout.
Maid4Condos reserves the right to alter or withdraw discounts and or account credits for use on future service at any time.
Website – we accept the following forms of payment: Major Credit Cards (if you are a corporate or short term client – please contact us for payment terms). Payment is made in full to Maid4Condos at time of booking. If you would like to cancel and get a full refund, you must do so at least 48hs prior to your service date. Otherwise our cancellation policy applies.
A finance charge of 2% per month (24% annually) will be charged on all past due balances. A $35 fee is applied to all NSF or declined checks.